We know that good advice changes lives
What we do
We offer free, confidential and impartial advice on a wide range of issues such as debt, benefits, housing and employment to anyone who needs us. We offer a range of ways to access our services. The quickest and easiest way to contact us is by Adviceline 0808 278 7907 – where we provide a full advice service.
We also provide website support, email and web chat and if needed we can provide face to face appointments and we offer a drop in service to our vulnerable clients.
The staff were very kind and welcoming! They make you feel very at ease! Which is lovely, as you feel very anxious, as what to expect from the meeting. I would recommend them to anyone who has a problem, that needs to be resolved!
I cannot thank you enough for helping me with food vouchers and so happy for helping me I don’t know what I do without you, again thank you so much.
Oxfordshire South and Vale Citizens Advice (OSAV) is an independent local charity. Our local volunteers provide the backbone of our advice services supported by a small paid team. We operate from 4 advice centres (Abingdon, Didcot, Henley and Thame), and 3 outreach hubs (Faringdon, RAF Benson and Wallingford).
Last year, in our area, Citizens Advice helped over 10,378 clients, dealing with over 21k issues and helping to get £2.3m in income gain for clients. Our impact also included:
of client debt written off
of our clients said we had helped them find a way forward
of clients would recommend our service