Adviceline freephone 0808 278 7907 Monday to Friday 9am to 5pm

Email Advice

You can use our Email Advice Form to email us details of the question or issue you would like advice on.

We aim to give comprehensive advice via email so please provide as much detail as you can about your issues and any relevant personal circumstances. This will enable us to provide you with information and advice that is relevant to you. Our response to you in most cases will be via email.

We aim for an advisor to respond to you within 5 working days.

Please see our Privacy Policy for more information about how we use and store the information you provide us with.

This is not the service for you if:

  • your issue is urgent (i.e. threatened homelessness)
  • you are requesting a call back from an adviser
  • you are trying to get an appointment with your local office
  • you are trying to find out progress on your existing case
  • if you wish to remain anonymous

In these cases, please call AdviceLine on 0808 278 7909 or contact us.

If you do not live in the Vale of White Horse or South Oxfordshire area, please visit http://www.citizensadvice.org.uk to find your nearest advice centre.

Email Advice Form

Please leave a space in your postcode e.g. OX14 3JD not OX143JD

Email Enquiry
I give consent to Citizens Advice recording personal information that will be given below *

You have selected no and therefore do not give your consent to Citizens Advice to hold your personal information, you will therefore not be able to submit this form but we can still help you. Please call AdviceLine 0808 2787907.

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We need your explicit consent to record some special category information that you might provide to us, including your ethnicity, heath conditions, trade union membership etc. If you agree, we’ll use this information to give you advice, help us to gather data, research and improve our service. We will make sure this information is kept safe and secure.

Please tick the boxes if you agree to Citizens Advice recording the special category personal data
I agree to the Citizens Advice service sharing my personal information with organisations so that I can be contacted to give feedback about my experience with Citizens Advice *
Please select the ways that we can contact you:
Enquiry area *

Your Details

Can this address be used to contact you by post?
Do not leave any spaces in the number
Do not leave any spaces in the number
Do not leave any spaces in the number
Can we leave a message on your mobile?
Can we leave a message on your home phone?
Can we leave a message on your work phone?
Can we contact you by text message?
Gender *
Health details
Can you tell us about your health issue?

Further Details (not mandatory)

Is an interpreter required?

How can we help?

0 of 500 max words
0 of 500 max words
Maximum upload size: 8.39MB
If you do not live in the Vale of White Horse or South Oxfordshire area, please visit https://www.citizensadvice.org.uk to find your nearest advice centre.