Our Services
Our approach is to empower people. We can all face problems that seem complicated or intimidating. We believe no one should have to face these problems without good quality, independent advice. Our work gives people the knowledge and the confidence they need to find their way forward.
How to get help
There is a wealth of information in our Self Help. However, if you want to talk to someone please call Adviceline on 0808 278 7907 which is available Monday to Friday 9:00- 5:00pm (Monday morning is the busiest time). If when talking to an adviser they think you need an appointment with a local office, or you need a call back they will arrange this for you.
For our vulnerable clients or those with access needs we have drop-in sessions at each of our advice hubs. Drop in can be busy so please be prepared and patient.
Office and outreach locations and drop-in hours
Abingdon
Address: Abbey House, OX14 3JD
Adviceline: 0808 278 7907
Admin number: 01235 550553 (not for advice)
Drop-in hours:
Wednesday 10am – 1pm
Thursday 10am – 1pm
Didcot
Address: King Alfred’s Community Centre, OX11 7NU
Adviceline: 0808 278 7907
Admin number: 01235 750750 (not for advice)
Drop-in hours:
Monday 9.30am – 12.30pm
Wednesday 9.30am – 12.30pm
Henley
Address: 32 Market Place, RG9 2AH
Adviceline: 0808 278 7907
Admin number: 01491 578267 (not for advice)
Drop-in hours:
Tuesday 10am – 1pm
Thursday 10am – 1pm
Thame
Address: Market House, North Street, OX9 3HH
Adviceline: 0808 278 7907
Admin number: 01844 217186 (not for advice)
Drop-in hours:
Tuesday 9.30am – 2.30pm
Thursday 10.30am – 2.30pm
Faringdon Outreach
Address: Faringdon Town Council, The Pump House, SN7 7JA
Adviceline: 0808 278 7907
Drop-in hours:
Wednesday 10am –1pm
Wallingford Outreach
Address: Baptist Church, Thames Street, OX10 0BH
Adviceline: 0808 278 7907
Drop-in hours:
Every other Wednesday 9.30am –12.30pm
26th July, 9th August, 23rd August, 6th September, 20th September and every 2 weeks after that