Adviceline freephone 0808 278 7907 Monday to Friday 9:30am to 4:30pm


We work hard to ensure you get the best possible service however things do not always go as well as we like. We welcome the opportunity to put things right and improve the service.

We promise to deal with every complaint quickly, professionally and confidentially. If you have a complaint, please pick up a leaflet from any of our offices or write to:

The Chief Executive or The Chair
Oxfordshire South & Vale Citizens Advice
Abbey House
Abbey Close
OX14 3JD

You can also email the Chief Officer on or telephone us on 01235 550553 and ask for the Chief Officer.

To find out more about how the service handles complaints please follow this link.

Our debt advice is authorised and regulated by the Financial Conduct Authority.